This website is owned and operated by ProStor Technology (ABN:71096295331).
The following Conditions of Use govern the use of the ProStor.com.au website (the “Site”), the materials and information contained therein and the related services made available via the Site. Our Privacy Notice, should also be interpreted as being part of these Conditions of Use. ProStor Technology reserves the right to vary the content of this Site (including these Conditions of Use) at any time.
If you do not agree to these Conditions of Use, please do not visit or use the Site. Your access, use or browsing of this Site signifies your acknowledgement and acceptance of these Conditions of Use.
The information contained on this Site and in any related communications are provided on an "as is" basis. Whilst ProStor Technology endeavours to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Site or the information, products, services, or related graphics contained on the Site for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will ProStor Technology or its representatives be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Site.
You will be required to register to access and use some of the features of this Site. Registration requirements may vary from time to time and without notice. When registering to use this Site, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your information change, please notify us immediately at help@ProStor.com.au.
Copyright of this Site is owned by ProStor Technology. The information provided on this Site is either the property of, or used with permission by ProStor Technology, and is protected under Australian copyright laws.
Material on this Site may only be used for the purposes of browsing this Site and acquiring the goods and services of ProStor Technology. All trademarks, brands and names appearing on this Site are the property of their respective owners. The absence of a product or service name or logo from this Site does not constitute a waiver of the respective owners' trademark or other intellectual property rights concerning that name or logo. Any unauthorised use of material on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes. Users of this Site must obtain permission before copying, downloading or altering material from this Site where this is not used for the purposes of browsing this Site and acquiring the goods and services of ProStor Technology. External Links and Third Party Representations this Site may include links to other websites operated by other individuals or entities independent from this Site. These links are provided for your convenience and do not constitute an endorsement or sponsorship of the practices, views or information contained at any linked website. ProStor Technology makes no warranty or representation about any linked sites nor can any liability be accepted for any loss or damage which may arise as a result of accessing or using any material which may appear at a linked website. Material on this Site may include the views or recommendations of third parties, which do not necessarily reflect the views of ProStor Technology. ProStor Technology expressly disclaims any liability to you for all third party posted material.
These Terms and Conditions are governed by the laws in force in Queensland, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Queensland, Australia and any courts which may hear appeals from those courts.
Purchasing from this Site
All customers warrant that they are over 16 or have the consent of their parents, guardians or employers to enter into a purchase agreement with ProStor Technology.
Prices & GST
All prices displayed on this Site are current at the time of display and are in Australian Dollars (AUD). These prices are subject to variation without notice.
You will be required to register to be able to place an order with us. After you have placed an order, you will receive an email confirming what you have ordered, total price and other details. Please review this email and reply as soon as possible if there are any errors. You can also view the detail of your orders via the "My Account" section of the Site once you have logged in.
Should a problem exist with your order, we will contact you as soon as possible. We may also contact you for security reasons to confirm the authenticity of your order.
We reserve the right to not provide goods, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Conditions of Use herein, we will not be held liable for loss or damage arising from the exercising of these rights.
The Payment Options section of the Site describes the various payment methods available when purchasing from this Site. This does not apply to customer with credit arrangements in good standing.
All orders placed will be processed and dispatched, subject to product availability, based on the delivery service chosen. It is your responsibility to ensure that any order you place contains correct and complete information. You will be responsible for any additional expenses incurred as a result of incorrect or incomplete information being provided to us.
Orders will only be dispatched when full payment has been received, credit arrangements are in good order and ProStor Technology is satisfied with the integrity of the order. ProStor Technology is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product.
If you wish to cancel a confirmed order, please contact us as soon as possible using any of the methods described on the Contact Us section of the Site. Once payment has been accepted for an order, cancellation of the order is within our sole discretion. Orders that cannot be cancelled (e.g. orders already dispatched) will be subject to our conditions relating to Refunds. Accordingly, delivery charges may not be refundable.
Conditions regarding the delivery of items purchased from this Site can be found in the Shipping & Returns section of the Site.
Refunds and Returns
Conditions regarding returns of hardware items purchased from this Site can be found in the Shipping & Returns section of the Site.
Conditions regarding returns of software licenses purchased from this Site are detailed immediately below and are also in the Shipping & Returns section of the Site.
Special Note regarding Software Purchases
Please verify your software requirements prior to ordering any software product.
All our software products provide for adequate evaluation, trial periods and POC (Proof of Concept) opportunities.
You are encouraged to ensure the product purchased meets the requirement and expectations of your customer.
Such is tacitly implied when we supply software product you have ordered.
Once you have placed an order for software and the respective vendor has proceeded to cut 'software keys', the sale is final.
For contractual and legal reasons, ProStor is not able to authorise any return, refund, amendment or exchange of the product(s) sold.
If necessary, the Vendor in question will have their own process and procedure to access any such request.
The onus is on the Customer (Licence holder) and their Reseller to make representation to the respective vendor.
No representation made to any Vendor for any reason is a valid basis for withholding or delaying payment to ProStor for product and services supplied to your purchase order.
Requests for further information may be obtained by completing "Contact Us" in the INFORMATION section at the bottom of the home page.